Companies who are using… (click for full list)… Ralph E. Lewis II Attorneys At Law · The Dean Legal Group, Ltd. · Sign and Drive Auto Group · North Shore LIJ Health System · CapCall (IOM) Ltd · AIH Receivables · The McHughes Law Firm, PLLC · XCR Solutions LLC · Credit Solutions LLC & Diversified Management · Dynamic Legal Recovery · Mendelson Law Group · Kim Gale · REALTIME RESULTS · Cascade Credit Consulting, Inc. · U.S. 1 Financial LLC. · Resource Management Group · Durham & Durham, LLP · Langsdale Law Firm · Shpondow, LLC · Northwest Collectors · Christopher & Brummett Inc. · Sheena Fernandez · E.J. Hagan Associates · Stone & Hinds PC · Nationwide Recovery Bureau · Senex Law, PC · H & S Financial, Inc. · Curtis | Castillo PC · Mary Jane M. Elliott, P.C. Attorneys at Law · Johnnie B Harrell · Consolidated Management Group · Targosz and Walker Legal Group · Collect2Grow,Inc · Lyons, Doughty & Veldhuis · Dorough & Dorough, LLC · Rainmaker Recovery 3 Inc. · Green Tree Field Services · PROCOLLECT · Capgemini · Collection Bureau of America · First California Mortgage Company · Newman, Mathis, Brady & Spedale · Cavanaugh And Associates · Law Office of Melissa A Ferris · Chaplin & Gonet · Granite City Credit Consultants · Accurate Financial Partners · JFH-AC Financial Services, LLC · Xerox State & Local · N/A · Elite Flooring and Remodeling · Capital Recovery Systems, Inc · Arcadia Recovery Bureau, LLC · Duggins Law Firm · Oakwood Financial Affiliates · Robert O. & Associates · VDC · Key 2 Recovery, Inc · Vitti and Vitti and Associates, PC · Independent Consultant · Fontaine Inspections Inc · Keypoint Credit Union · The Satterwhite Law Firm, P.C. · AutoTrakk, LLC · Jason Michael Katz, P.C. · Eltman, Eltman & Cooper, P.C. · Mid-Atlantic Finance · Admin Recovery, LLC · Law Office of Michelle Reynolds · FCAMEC CREDIT UNION · Innovative Debt Recovery, Inc · Metropolitan Account Services · Sarma · Phin Solutions, inc. · Montana Capital · Berkeley-Hughes · MNGH, LLC · Voss & Klein, LLC · Silver Bay Property Corp. · ICHC · Boulevard Motors · AOG Recovery · Comer & Upshaw, LLP · Barry A. Friedman & Associates, P.C. · JH Capital Group · Sessoms & Rogers, P.A. · Open Door Health Services · Aries Data Collections · Sprechman & Associates, P.A. · Vantage West Credit Union · Collection Resolution Services · Show Me Credit Repair · Henley, Lotterhos & Henley, PLLC · JH Portfolio Debt Equities, LLC · Beam Software · Aldridge, Grammer & Hammar, P.A. · PRWT Services · Goldman & Rosen, Ltd. · Law Offices of Patrick Scanlon, P.A. · Miller & Cohen, P.C. · Missouri Financial Investigations · PDX Auto Collections · MTG Financial, LLC · Money Management LLC · Lustig Glaser and Wilson, P.C. · Wheels Financial Group, LLC. · Law Offices of Niederman, Stanzel & Lindsey · First Tech Federal Credit Union · Collection Angels · Regional Claims Recovery · Legum Law, PLC · DeGrasse & Rolnick · Harrington Anderson & DeBlasio · Bein Haker Law · Mayer & Mayer · Simpson Law Firm, P.A. · Hollins Law · Amos & Muffoletto, LLC · United Asset Collections Group · United Recovery Group · Franklins Tower Financial LLC · Account Receivable Solutions, Inc. · The Satterwhite Law Firm, P.C. · FINVGLOBAL, INC · Impact Enterprises, Inc · Weinstock, Friedman, and Friedman, P.A., · Tidewater Finance Company · Atkins & Ogle Law Office, LC · TAC Acceptance LLC · Gordon & Wong Law Group · Keypoint Credit Union · State of Oregon Dept of Revenue · Cash Factory USA · NFG · Reisenfeld and Associates · Fontaine Inspections Inc · Cummins Crosspoint, LLC · Winter Capriola Zenner, LLC · Louis and Associates · United Debt Holdings · Ray & Wood · Williams Babbit & Weisman · Bieging Shapiro & Barber LLP · Spengler Nathanson, Attorneys at Law · Shermeta, Adams & Von Allmen, P.C. · Arnall Golden Gregory · Bakkalapulo Law Firm · McCabe, Smith, Reynolds & Associates, Inc · Sundance Rentals · Marcadis Singer, P.A. · Bullseye Collection Agency, Inc. · Guy C. Zukeran, AAL, LLLC · Cohen & Associates, PC · North Idaho Credit Corp · Midwest Fidelity Services. LLc · Rodenburg Law Firm · Niederman Stanzel & Lindsey · Twomey and Associates · Cottrell Law Firm · The Duggins Law Firm · Debt Buyers Association · Healthcare Resource Group · Legal Recovery Specialists · Friedman & Associates, LLC · Sheps & Associates, PLLC · Daniels Norelli Scully & Cecere, P.C. · Southern Credit Adjusters Inc · The Law Offices of Steven A. Booska · Legacy Reliance Group · MUTUAL FINANCIAL PARTNERS · CenturyLink · PRS & Associates · Roquemore & Roquemore · Premier Collections · Stokes & Wolf, P.C. · Lexor Funding · RLW Accounts, LLC · Credico, Inc · Law Firm of Yates & Schiller, P.A. · Markind Law Group · Woolwine Law, LLC · Financial Forensic Services · Virginia Judgment Recovery · Capital Investment Services · Money To Go · PFG (Century Group) · Liberty Savings bank,FSB · CA Telemarketing Inc · Neighborhood Watch Security, Inc. · Collective Solution · Ziegler Metzger LLP · Creditor Advocates · Robert A. Sparks Attorney · Kason Credit Coproration · Jefferson Financial CU · World Recovery Service · Law Office of Bierer and Margolis, P.A. · Law Offices of Steven A. Booska · County of Sacramento · Horowitz, Ryan & Bell, Ltd. · Asset Maximization Group · Allied International Credit · Kinnear Law Office, LLC · Patrick A Carey, PA · The Rubinstein Law Firm · Houslanger & Associates · The Law Offices of Ross Gelfand, LLC · Elggren & Peterson, PC · CJA FINANCE, INC. (Cactus Jack’s Autos) · · Phillips & Cohen Associates, Ltd · Bureau of Collection Recovery Inc. · First Credit Inc. · Vidmar & Hardesty, Ltd. · Chartway Federal CU · VTS Check · Ameriprise Financial, Inc. · Law Offices of Brown and Brown, Chartered · California Teleservices, Inc · Frontier Law Group · City Title Loan, LLC · Progreso Financiero · Rothberg Logan & Warsco · Chiari & Ilecki · Linda Strumpf, Esq · Commercial Legal Software, Inc · Commercial Law League of America · Irwin & Streiner LLC · Formalite, Inc · Little, Remick, Capp & West-Watt, PLC · Gordon & Wong Law Group PC · Kohn Law Firm · Triad Financial Services · Municipal Credit Union · The Schreiber Law Firm, LLC · Commercial Collection Corp · Account Recovery Specialists, Inc · Mulinix Ogden · Richardson Plowden & Robinson, P.A. · American Profit Recovery · Infusit · Lustig, Glaser and Wilson, P.C. · Harold Carter, REALTORS · Cra Compliance LLC · Capital Recovery Corporation · Zukeran Law · Roach & Murtha, P.C. · Rosi & Gardner · Elite Collateral Recovery, Inc · Tropical Surveillance and Investigations · Updated June 4, 2014

Train. Test. Certify.

Today's compliance environment demands a comprehensive approach to make sure every consumer interaction is conducted by a trained professional operating under strict guidelines. Be confident your people know the rules, and are comfortable operating under them in every conversation.

Who should go through this course? Credit Unions... Collection Agencies... Debt Buyers... Call Centers... Creditors... Law Firms... Title Companies... State Revenue Offices... Credit Repair Companies... Subrogation... Hospitals...

Short Preview Video

The course has 11 sections - each covering one or more sections of the FDCPA. Each section includes the text of the act, a 3-5 minute video presentation (click to the left for a sample), further written analysis and a short quiz.

After all sections have been successfully completed, there is an 80-question final exam. Once the final exam has been successfully completed, the student is issued a personalized certificate.

For more sample content, please click here!

In the words of others who have gone through the course...

We enrolled 20 of my collectors for FDCPA certification. My collectors are very happy with the education as it is video based and they tell me they feel more confident on the telephones when speaking to debtors. We are going to require all new collectors to get certified before we put them on the telephones. This is the best training we have ever seen.

Ross Gelfand, Law Offices of Ross Gelfand LLC

This is one of the best if not the best on line courses I have ever taken. It is tough but if you pay attention and watch the videos you will get through it. I highly recommend it for everyone in the consumer collection industry.

John Palumbo, Municipal Credit Union of New York

One of our collectors has been certified by FDCPA Certification and feels he is more confident and productive when talking with debtors. We decided to sign up additional collectors and believe the education is a valuable tool in helping to prevent FDCPA complaints. We intend to utilize the fact that our collectors are certified to attract new consumer clients.

Robert P. Ingold, President, Commercial Collection Corp. of NY
Daily Testing Only
$9.97Per Month
  • FREE for 30 days!
  • Text of FDCPA
  • Video Training
  • Written Analysis
  • Daily Test Questions Pushed to Students
  • Answer Tracking
  • Comprehensive Reporting
  • Student Management Console
  • Earn Ongoing Certification
Full Course Only
$99One Time
  • Text of FDCPA
  • Video Training
  • Written Analysis
  • Guided Course Up Front
  • Quizzes on Each Section
  • Final Exam
  • Earn a Certificate
  • CLE Eligible (in some states)
  • Earn DBA Certification Credits
  • Volume Discounts! (See below)
  • Annual Recertification Option

Volume Pricing

We do not discount daily testing, but we do offer generous volume discounts for the course.

    • For 1-3 enrollments, the price is $99/person
    • For 4-7 enrollments, the price is $89/person
    • For 8-15 enrollments, the price is $79/person
    • For 16-100 enrollments, the price is $69/person
    • For more than 100 enrollments, please contact us.

Getting started couldn't be easier (or more important!)

In the words of others who have gone through the course...

We just tested our entire compliance team and collection floor! Very happy with the product.

- Daniel Fallon, Lustig, Glaser & Wilson, P.C.

I thought it was a very good course. I liked how each section was broken down into 3 parts-legal,narrative, and layman's terms.

- Beth Kelsey, Liberty Savings Bank

I was lucky to take the FDCPA certification training with you. I enjoyed every section, very well presented. The videos were excellent,the quizzes forced me to make more effort and review all the facts. I also like the fact that one cannot move to the next section until one passes the quizzes. Thank you for that wonderful learning experience.

- Claudette Chanoine, Collector

This will definitely help with my job as a collector and my duties here at our office. Thank you for the insight that will help keep me on my toes to do my job the right way. Looking forward for more to come in the future.

- Troy Houston, DeGrasse and Rolnick

Your FDCPA course was really very informative. There were a few things I was not even aware of as a collector that I found out during the coursework. I am sure it will help me do my job more effectively. Thanks!!!

- Chris Anifowoske, Municipal Credit Union of New York

I just finished (and passed) this course. It’s really good! It’s presented well and easy to understand. It takes about 4 hours to complete the course and then you get 2 hours to complete the final exam which is made up of 80 questions. After a while, complying with the FDCPA becomes habit and I think this is a good exercise in reviewing/ remembering why we do what we do.

- Megan Pieracci, KeyPoint Credit Union