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Knowing the FDCPA Law | Equals more confidence when talking to Consumers |
More confidence = More Collections
FDCPA Training and Certification
WHAT WE OFFER
Today’s compliance environment demands a comprehensive approach to make sure every consumer interaction is conducted by a trained professional operating under strict guidelines. Be confident your people know the rules, and are comfortable operating under them in every conversation. And while you are at it, earn some credit! The FDCPA course is good for CLE credit in 17 states and we are an Authorized Education Provider for the RMAi Certification Program.
ABOUT THE COURSE
The course has 11 sections – each covering one or more sections of the FDCPA. Each section includes the text of the act, a 3-5 minute video presentation (click to the left for a sample), further written analysis and a short quiz.
After all, sections have been successfully completed, there is an 80-question final exam. Once the final exam has been successfully completed, the student is issued a personalized certificate.
Robert P. Ingold, President
Commercial Collection Corp. of NY
One of our collectors has been certified by FDCPA Certification and feels he is more confident and productive when talking with debtors. We decided to sign up additional collectors and believe the education is a valuable tool
Sessoms & Rogers, P.A.
We have been using this FDCPA Certification for a few years now, and could not be happier. It is very thorough and keeps my collectors thinking. The videos make it less intimidating, while still ensuring great education on the subject.
Stephen B. Gebeloff, Esq.,
The Gebeloff Law Group
FDCPA is a firm that concentrates its practice in debt collection it is imperative to stay on top of developments that effect collecting from consumers. We found the FDCPAcertification.com course very thorough.
Municipal Credit Union of New York
This is one of the best if not the best online courses I have ever taken. It is tough but if you pay attention and watch the videos you will get through it. I highly recommend it for everyone in the consumer collection industry.
At LAWCRAFT® we handle complex debt recovery matters with personal service and proven results. Clients put their trust in us, and we hire only skilled attorneys and staff who can bring experience and expertise to the practice.
HAVE A QUESTION?
Your decision to incorporate training and testing into your collector’s routine is a sound one. If you have any questions or would like some help to get signed up, please fill out the form on this page or call us at